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Define CRM?


PoolMaster

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Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving customer service relationships and assisting in customer retention and driving sales.

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CRM (Customer Relationship Management) is a way to maintain and manage company’s relationship with clients. It refers to practices, strategies, and technologies that companies use to maintain customer interactions and data during the client’s lifecycle.

This also supports customer retention and sales growth. CRM systems compile information on customers across different channels. CRM systems can provide detailed information on consumer’s personal information, purchase history, buying preferences and other concerns.

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Customer Relationship Management (CRM) is a combination of methods, strategies and technologies that companies use to analyze and analyze customer interactions and data, with the goal of improving customer service relationships and helping customer retention and driving sales.

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Customer Relationship Management is a combination of methods, strategies and technologies companies use to analyze and analyze customer interactions and data, with the goal of improving customer service relationships and helping customer retention and driving sales.

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