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Define CRM?


propertyseo

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Hi Friends,

Customer relationship management is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth. 

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CRM stands for customer relationship management, it is the combination of practices, strategies and technologies used by companies to manage and analyze customer interactions and data throughout the customer life cycle, with the aim of improving customer service relationships and help in customer retention and drive sales growth.

 

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Customer Relationship Management is an way of the company to manage interaction with current and potential customers. It uses data analytics about the history of the customer with the company to improve business relationships with customers, especially focusing on customer retention and ultimately sales growth.

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