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  1. Offshore hosting is the act of uploading your website onto a server that is not in your country or region. This allows you to expand your geographical reach, lowers latency times for visitors in your target geographic regions, and generally increases SEO rankings because content appears closer to searchers in their area.
  2. A ticket management system can be defined as a robust software used to register, organize, prioritize, and resolve support tickets. These tickets can be issues or requests requested by your employees or your customers. Once a help desk ticket management system receives an issue, it automatically converts it into a unique ticket and notifies your agents. They can either manually pick tickets or automate the entire ticket assignment process.
  3. Top helpdesk software solutions: 1. Zendesk 2. HappyFox 3. Help Scout 4. KB Support 5. JIRA Service Management 6. Salesforce Service Cloud 7. Slack 8. Huddle 9. Guru 10. Document 360
  4. Essential features of help desk software: 1. Systematic handling of customer questions and issues 2. Multi-channel support 3. Self-service capabilities 4. Tracking and analytics 5. Automation, apps, and integrations
  5. Helpdesk software is a one-stop point of contact where customers or internal staff can send their questions or problems. The software allows businesses to resolve customer queries and concerns by managing tickets from receipt all the way to resolution. It also provides agents with a wide array of support and tools that promote collaboration to respond to queries properly and immediately.
  6. A 301 redirect is a way of sending website visitors to a live URL, when the one they originally requested has been removed. A redirect should point to the most relevant or similar live page to the one that is no longer needed, this ensures the best user experience for the visitor and means that any backlink value is directed correctly and not lost with the old page.
  7. Alt tags are metadata that offer text descriptions of web images for search engines and screen readers for the visually impaired. As a best practice, they often include text that may appear on the image, or a simple summary of the graphic.
  8. Top AI Trends in 2022: 1. Greater Cloud and AI collaboration 2. AI solutions for IT 3. AIOps becomes more popular 4. AI will help in structuring data 5. Artificial intelligence talent will remain tight 6. Large scale adoption of AI in the IT industry 7. AI Ethics is the focus 8. Augmented Processes become increasingly popular 9. Artificial Intelligence will become more explainable 10. Voice and Language Driven intelligence
  9. Google Ads (formerly Google AdWords) is an online advertising platform developed by Google, where advertisers bid to display brief advertisements, service offerings, product listings, or videos to web users. It can place ads both in the results of search engines like Google Search (the Google Search Network) and on non-search websites, mobile apps, and videos (the Google Display Network). Services are offered under a pay-per-click (PPC) pricing model.
  10. The onclick event attribute in HTML works when the user clicks on the button. When the mouse clicked on the element then the script runs. Syntax: <element onlick = "script"> Attribute Value: This attribute contains a single value script that works when the mouse clicked on the element.
  11. Geo Targeting refers to the practice of targeting visitors online with localized or location-appropriate content based on a visitor’s geographic location. Geo Targeting is often deployed by online business for offsite digital marketing purposes, or in order to provide a more relevant onsite experience for each visitor. Geo Targeting strategies can be deployed on varying geographic scales, from targeting visitors based on the continent to more granular targeting on a country, city, or even zip code and neighborhood level.
  12. Non-canonical URLs in the sitemap mislead search engines. It happens when a page’s URL doesn’t match a canonical URL. As a result, the robots are indexing pages that have different addresses from their canonical versions. To avoid these problems, one should always put a tag on a preferred URL. For instance, if the same page can be accessed with and without WWW, you should tag the one you want search engines to index.
  13. Header tags, also known as heading tags, are used to separate headings and subheadings on a webpage. They rank in order of importance, from H1 to H6, with H1s usually being the title. Header tags improve the readability and SEO of a webpage.
  14. Step-by-Step Guide to Design a Website in 2022: 1. Set your goal 2. Choose a website builder 3. Define your layout 4. Claim your domain name 5. Gather your content 6. Add the right pages 7. Design your website elements 8. Pick the professional tools you need 9. Make it accessible to everyone 10. Optimize for mobile 11. Strengthen your SEO 12. Engage with visitors 13. Ask for feedback 14. Publish and update
  15. On client and server, the following storages are available: local storage, session storage, and cookies. The Local Storage is designed for storage that spans multiple windows and lasts beyond the current session. In particular, Web applications may wish to store megabytes of user data, such as entire user-authored documents or a user's mailbox, on the client side for performance reasons. Cookies do not handle this case well because they are transmitted with every request. Local Storage is available for every page and remains even when the web browser is closed, but you cannot read it on the server. The stored data has no expiration date in local storage. With cookies, you can set the expiration duration. If you want to clear local storage, then do it by clearing the browser cache. You can also use JavaScript for this. Local Storage is for client side, whereas cookies are for the client as well as server side.
  16. Google Docs is an online word processor included as part of the free, web-based Google Docs Editors suite offered by Google, which also includes Google Sheets, Google Slides, Google Drawings, Google Forms, Google Sites, and Google Keep.
  17. Tips for Maintaining Your Server 1. Ensure the backups are in good working order 2. Check how the disk is used 3. Regular Update of OS 4. Clean your server regularly 5. Check for Errors in the Hardware 6. Change Password 7. Test UPS Batteries 8. Check Security of the Systems 9. Update Control Panel 10. RAID Alarms Monitoring 11. Server Utilization Check-Ups
  18. Batch scripting is a useful tool for Windows software developers, that enables command line instructions to be executed like files. Developers can automate plenty of tasks on servers and on their local machines using batch files. It is especially useful for repetitive tasks, such as setting up new projects or automatically running routine tasks.
  19. The term "mod_rewrite" refers to a module for the Apache web server, which “rewrites” or redirects requests to specified content. Basically, the module transforms incoming requests to a path in the web server's file system. This makes it possible to "rewrite" a URL. For this, a "rewriterule" is defined, which controls this rewriting and is realized with the help of regular expressions.
  20. An image map is positional information XHTML and HTML which has details of coordinates related to a unique image. Unlike a normal image link where the entire area of image is linked to a single destination, an image map is created to hyperlink sections in image to different destinations. Image maps provide a convenient way of linking different sections of an image without the need to create image files for the image. An image map is also known as a clickable image map.
  21. Types of web hosting services are: 1. Managed Hosting - In managed hosting, the service provider owns and operates servers leased to a customer. The provider is responsible for server management, backup services, software maintenance, security, technical support and more. Rackspace is an example of a managed hosting provider. 2. Cloud Hosting - With cloud hosting, the service provider supplies a private, public or hybrid cloud, and the customer pays for system time and storage. Cloud capacity can be scaled up or down, depending on a customer’s compute needs. Leading cloud hosting providers include Microsoft and Amazon Web Services. 3. Colocation Facilities - A colocation facility hosts a company’s servers and provides an Internet connection, a power supply and a climate-controlled environment. Most colocation facilities are owned and operated by a local provider. 4. Private Virtual Server - A service provider hosts a customer’s website on its own private virtual server, thereby physically isolating it from the websites of other customers. Managed hosting providers, cloud hosting providers and colocation facilities all offer private virtual servers.
  22. A long tail keyword is a phrase that is generally made from three to five words. Since these keywords are more specific than generic terms, they allow you to target niche demographics. With long tail keywords, you are able to attract more high-quality traffic to your website which is more likely to lead to conversions.
  23. Importance of Technical SEO: 1. Technical SEO influences your rankings in search results 2. Technical SEO impacts your website visitor’s actions and decisions 3. Technical SEO affects your website’s conversion rates, lead generation, and sales 4. Technical SEO helps your business compete with competitors that also use SEO 5. Technical SEO maximizes your ROI from SEO as a digital marketing strategy
  24. Technical SEO refers to improving the technical aspects of a website in order to increase the ranking of its pages in the search engines. Making a website faster, easier to crawl and understandable for search engines are the pillars of technical optimization. Technical SEO is part of on-page SEO, which focuses on improving elements on your website to get higher rankings. It’s the opposite of off-page SEO, which is about generating exposure for a website through other channels.
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